Ford has jumped to No. 2 of all non-premium brands in J.D. Power’s 2017 Initial Quality Study – the brand’s best-ever ranking in the annual study now in its 31st year. The Ford brand improved to 86 problems per 100 vehicles from 102 in 2016. This improvement helped Ford tie for fourth among all brands from 11th in 2016.
“As Ford accelerates the pace of innovation, we believe this best-ever quality ranking demonstrates our new technologies are reliable and easy to use,” said Bennie Fowler, group vice president, Quality. “The rapid improvements rated by third-party quality experts such as J.D. Power motivate us to improve our fitness even more as quality is a race that’s never finished.”
Seven Ford and Lincoln vehicles are in the top three in their respective segments. Ford Expedition and Mustang took top quality honors in their segments. Ford is delivering new innovations with better quality than average as the industry has faced challenges rolling out new advancements such as connectivity and driver-assist features. Specifically, Ford is:
Lightweight advanced materials, plus new engines and a newly available 10-speed transmission bring new 2018 Ford F-150 and all-new 2018 Ford Expedition customers even better performance, capability and efficiency.
The latest benefits tie back to Ford’s investment years ago in its high-strength, military-grade aluminum alloy bodies and high-strength steel frames. This helped save up to 700 pounds of weight on the all-new F-150, allowing customers to tow and haul more than ever with their trucks.
Since then, Ford has expanded high-strength, military-grade aluminum alloy bodies and high-strength steel frames to the latest F-Series Super Duty heavy-duty pickup trucks and all-new Expedition full-size SUV. The weight savings from these strong and lightweight materials is further enhanced by new and improved engines.
For the more than 20 percent of Expedition owners that use their SUV for off-road adventure, Ford introduces the all-new 2018 Expedition FX4 Off-Road Package, making this the most off-road-capable Expedition ever.
“The FX4 Off-Road package delivers off-road driving confidence,” said Mike Kipley, Expedition vehicle engineering manager. “The technology we’re using works to adapt to different driving conditions so customers can enjoy the adventure without worry.”
Expedition’s all-new high-strength, aluminum-alloy body and redesigned high-strength steel frame form the foundation for its off-road and towing capabilities. The use of advanced materials enabled engineers to save up to 300 pounds, with much of the savings reinvested to offer customers more technology and features than ever before.